Microsoft and Sony should take note. Not only is the graphically challenged Wii kicking their butt in sales, but they are apparently kicking their butt in customer service as well. The story goes that a guy was plaing his Wii that is 2 years old, and was getting some graphics artifacts on RE4 and GH:WT. He called customer service, and even though he thought his system was out of warranty, it was not (which makes me wonder what the Wii warranty is). So he was emailed a label, and shipped his Wii out for repairs XBOX 360 style. When his system was returned, a note was inside saying that they could not duplicate the problem, but they suspected the motherboard and replaced it. Nice. But what makes this story special is that they also sent him brand new replacement copies of the two games that he was having issues with. Now that is what I call customer service!

Some stories are almost to bizarre to believe, like the one about the thief who demanded the “least expensive XBOX” at gunpoint. This is a bloodcurdling tale of a Mom who took a prompt from her kids’ Wii a little bit too literally. Someone (and I dare say not a friend) told this lady that she needed to put her credit card in when prompted by her Wii. Now if someone told me this, I would take it to mean that I needed to enter the number, but I digress. So this lady ended up inserting (physically) 3 credit cards into the disc slot of the Wii, which consequently caused problems. Moral of the story, keep that woman away from videogames. She might kill someone next.